Upselling

Even preschoolers are comfortable using the touch screen kiosks that have popped up at so many fast food locations, but don’t be surprised if the bill is higher than expected.

According to some data, we spend 15 to 20 percent more at a kiosk than when ordering from a person. The transaction is private, so no one is judging our menu choices. And, unlike a cashier who might forget to ask, “Do you want fries with that?” a kiosk always asks.

Smart machine.

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